Understanding Call Forwarding: A Comprehensive Guide

Call forwarding is a feature that enables users to redirect incoming phone calls to another number, ensuring they never miss important calls, even when they are unavailable or out of reach. This powerful telecommunications tool has become increasingly popular due to its convenience and flexibility. In this article, we will delve into the concept of call forwarding, explore its benefits, and explain how to use call forwarding codes on various devices and networks.

I. What is Call Forwarding?

Call forwarding is a telecommunication service that allows users to divert incoming calls to an alternate number. This can be particularly useful when users are unable to answer calls due to being busy, in a no-service area, or during off-hours. Instead of callers encountering a busy signal or being sent to voicemail, call forwarding reroutes the call to a designated number, ensuring better accessibility and improved communication.

II. The Benefits of Call Forwarding

  1. Never Miss an Important Call: Call forwarding ensures that users stay connected even when they are away from their primary phone. This is especially valuable for professionals who need to be reachable at all times or for individuals who are constantly on the go.
  2. Enhanced Flexibility: With call forwarding, users can manage their communication effectively by directing calls to different numbers based on their availability or schedule. This allows them to control when and where they receive calls.
  3. Business Applications: Call forwarding is highly advantageous for businesses, as it enables them to maintain seamless customer support by redirecting calls to available representatives or departments.
  4. Privacy and Safety: By using call forwarding, users can protect their personal numbers and avoid giving out their primary contact details to strangers or unknown callers.

III. Types of Call Forwarding

  1. Forward Unconditional (CFU): Also known as “Immediate Call Forwarding,” all incoming calls are immediately directed to the specified forwarding number without the user’s phone ringing.
  2. Forward on No Answer (CFNA): Calls are forwarded to the designated number only when the user does not answer the phone after a set number of rings.
  3. Forward on Busy (CFB): This type of call forwarding redirects incoming calls when the user’s line is busy, ensuring callers can reach them even during peak call times.
  4. Forward on Not Reachable (CFNR): Calls are forwarded when the user’s phone is unreachable, such as when it is turned off or out of the network coverage area.

IV. How to Set Up Call Forwarding

For Android Phones:

  1. Open the Phone app.
  2. Access the settings menu, usually represented by three dots or lines in the top-right corner.
  3. Select “Call Settings” or “Calling accounts.”
  4. Choose “Call Forwarding” and then “Voice Call.”
  5. Enter the forwarding number and save the changes.

For iPhones:

  1. Go to the “Settings” app on your iPhone.
  2. Tap “Phone” and then “Call Forwarding.”
  3. Turn on Call Forwarding and enter the forwarding number.

For Landline Phones:

  1. Dial the call forwarding activation code provided by your service provider (usually *72).
  2. Enter the forwarding number.
  3. Dial the call forwarding deactivation code (*73) when you want to turn it off.


Call forwarding is a valuable tool that enables individuals and businesses to maintain constant accessibility and enhance communication. By understanding the different types of call forwarding and how to set it up on various devices, users can utilize this feature effectively to stay connected in today’s fast-paced world. Embrace the power of call forwarding and never miss an essential call again!

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